Verifying Your tbaji Account
Account verification is how we keep your balance secure and confirm that withdrawals go to the right person. The process is straightforward: we ask for a government-issued ID — national ID card or passport — and a quick match against your registered name. Upload clear photos of both sides of your document through the Verification section in Account Settings. Our team reviews
submissions and you will see your status updated in the same section. Verification is a one-time step; once done, your account is clear for all future withdrawals without repeating it. It also adds a layer of protection if your phone is ever lost or your account is accessed from a new device.
- Open Account Settings — Find the Verification section inside your tbaji Account Settings on mobile or desktop.
- Upload Your ID Document — Take clear photos of both sides of your national ID card or passport and upload them through the form.
- Wait for Review — Our team reviews your submission and updates your verification status — check the same section for the result.
- Account Cleared for Withdrawals — Once verified, your account is ready for all withdrawals with no repeat checks needed unless your details change.